Integrity and ethically correct conduct play an essential role at DenizBank AG. The Management Board of DenizBank AG has therefore implemented an internal whistleblowing system that enables employees to report (suspected) violations of certain legal provisions to an appropriate body while maintaining the confidentiality of their identity. The aim of this system is to identify such violations at an early stage, to remedy corresponding inadequacies and to avoid damage to DenizBank AG and all persons involved.
The essential key points of the whistleblowing system are:
In order to enable the processing of a reported case, as much information and details as possible shall be disclosed within the framework of a report.
The confidentiality of the whistleblower in the course of processing a report received is always protected.
Anyone who makes a report in good faith will not face any reprisals.
Knowingly false reports, on the other hand, are inadmissible and may lead to various negative legal consequences.
(Suspected) breaches of regulations from, among others, the following areas can be reported to DenizBank AG under the whistleblowing system:
Financial services, financial products and financial markets and prevention of money laundering and financing of terrorism
Protection of privacy and personal data and security of network and information systems
Prevention and prosecution of offences in the area of anti-corruption legislation
Banking supervisory law violations
Part of the whistleblowing system is also the possibility of reporting by former and potential future employees as well as business partners.
The following communication channel is available for the submission of a confidential report:
We ask our customers to continue to contact our complaints management in the event of complaints and other suggestions.