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DenizBank AG

DenizBank (Wien) AG, Zweigniederlassung Frankfurt
Münchener Straße 7
60329 Frankfurt/Main

Phone: +49 69 - 4272 603-0
Fax:  +49 69 - 4272 603-4629
E-Mail: servicecenter@denizbank.de

Swift Code/BIC: ESBK DE FF
Bank Code: 500 307 00
License: licensed banking institute in accordance with § 1 Credit Act

Commercial registry: HRB 56884, District court Frankfurt am Main
UID No. DE813681135
Information with respect to EMIR

Authorized representative: Torsten FLAIG, Veli AKHAN, Yean Jae WOO
DenizBank (Wien) AG is a foreign branch of
DenizBank AG
Thomas-Klestil-Platz 1
A-1030 Wien

Phone: +43 (0) 505-105/2000
Fax:  +43 (0) 505-105/2029
E-Mail:servicecenter@denizbank.at

Registered Seat Vienna, Registration-No. 142199t
Commercial Court Vienna
UID No. ATU40118109

Management Board

Wouter Van Roste (CEO)
Hayri Cansever
Dina Hoesele

Chairman of the Supervisory Board

Hakan ATEŞ

Supervisory Authority

Financial Market Authority (FMA)
(Sector Banking and Securities Supervision)
A-1090 Wien, Otto-Wagner-Platz 5
http://www.fma.gv.at

Chamber/Trade Association

Austrian Federal Economic Chamber
Sector Banking and Insurance
A-1040 Wien, Wiedner Hauptstraße 63
http://www.wko.at

Dispute Resolution Scheme

Online Dispute Resolution

The European Commission has set up a European online dispute settlement platform (OS platform) at http://ec.europa.eu/consumers/odr. The OS platform may be used by a consumer for the out-of-court settlement of disputes arising from online contracts with a company established in the EU. This information is provided by DenizBank AG independently of participation in a European alternative dispute settlement procedure.

Ombudsman Private Banks

The DenizBank AG participates in the dispute resolution scheme run by the consumer arbitration body “The German Private Banks’ Ombudsman” (www.bankenombudsmann.de). Consumers may have any disputes with the Bank resolved by the Ombudsman. Where disputes concerning a payment services contract (Section 675f of the German Civil Code) are involved, customers who are not consumers also may request their resolution by the Ombudsman. Further details are contained in the “Rules of Procedure for the Settlement of Customer Complaints in the German Private Commercial Banking Sector”, which are available on request or can be downloaded from the Internet at www.bankenverband.de. Complaints should be addressed in text form (e.g. by letter, telefax or email) to the Customer Complaints Office at the Bundesverband deutscher Banken (Association of German Banks), Postfach (P.O. Box) 040307, 10062 Berlin; fax: +49 (0)30 16633169; email: ombudsmann@bdb.de.

Applicable legal regulations

Applicable legal regulations are in particular the Austrian Banking Act (Bankwesengesetz, BWG) and the Act on Supervision of Securities (Wertpapieraufsichtsgesetz, WAG) in the respective version.
www.ris.bka.gv.at

Copyright: DenizBank AG 2013
Die DenizBank AG is Member of the DenizBank Group
http://www.denizbank.com

Site Manager

Yanki Eyüboglu

Content Manager

Yanki Eyüboglu

Data Protection Officer

Mr. Wladimir Morlang

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